Shipping Policy
At Iron Face Technology, we prioritise efficient and reliable shipping to ensure your order reaches you promptly and securely.
Shipping Method: We exclusively utilise Royal Mail Tracked 48 shipping service for all orders.
1. Shipping Method
We are pleased to offer shipping through Royal Mail Tracked 48 for all orders within the UK. This service provides reliable and secure delivery, with your package typically arriving within 2-3 working days from dispatch.
2. Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Once your order is processed and dispatched, you will receive a confirmation email with your Royal Mail Tracked 48 tracking number.
3. Delivery Time
Royal Mail Tracked 48 aims to deliver your package within 48 hours (2 business days) after dispatch. However, please allow up to 3 business days during busy periods or for more remote locations.
4. Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number. You can use this number to track your order’s progress on the Royal Mail website or by clicking the tracking link provided in the email.
5. Shipping Costs
Shipping costs will be calculated at checkout and are based on the weight and size of your order. The cost will be clearly displayed before you complete your purchase.
6. Delivery Locations
Currently, we offer Royal Mail Tracked 48 shipping within the United Kingdom. For international shipping options, please contact our customer service team.
7. Missed Deliveries
If you are not available to receive your delivery, Royal Mail will leave a card with instructions on how to rearrange delivery or collect your package from a nearby Royal Mail collection point.
8. Delays
While Royal Mail Tracked 48 is a reliable service, delivery times may occasionally be affected by factors beyond our control, such as severe weather or public holidays. We appreciate your understanding in these situations.
9. Contact Us
If you have any questions regarding your shipment or need further assistance, please do not hesitate to contact our customer service team at support@ironfacetechnology.com
Thank you for choosing to shop with us!