Returns And Refunds Policy

Return and Refund Policy

Last updated: 01.01.2023

Thank you for shopping at Iron Face Technology, If for any reason, You are not completely satisfied with a purchase, We invite you to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Iron Face Technology
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Iron Face Technology, accessible from www.ironfacetechnology.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@ironfacetechnology.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 30 days
The Goods are in the original packaging
The Goods were not used or damaged
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalised.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

If you can first contact support@ironfacetechnology.com we can discuss the return and upon approval we will supply you a return address to return your purchase. Once received we can go ahead with an exchange or refund as requested.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: support@ironfacetechnology.com

The trees we plant with Eden Reforestation Projects support wild life diversity, improve coastlines, provided meaningful wages to indigenous population and grow Mangrove trees which are an incredible carbon sink.

Impact of planting Mangrove trees

‍Mangroves are unique ecosystems found throughout a wide range in the tropics and occupying the intertidal areas of more than 120 countries. Mangroves, and coastal wetlands in general, are globally important for the many services they provide to humans and the planet. These services include protection against storm surges, sheltering nurseries for fish and other marine life, providing building materials, firewood, and providing critically important services to stabilizing the global climate as an important store of carbon.

Mangroves, an incredible carbon sink

With the rapid increase in greenhouse gas emissions over the last century, the need for enduring carbon sinks has grown. The latest models suggest that to remain within“acceptable” global temperature increase, it is no longer enough to simply reduce emissions, and protect existing forests, but rather that we need to rapidly increase the ability to sequester carbon. Globally, mangrove systems are estimated to hold an astounding 20 petagrams of carbon. For a biome representing less than 5% of the world’s terrestrial area, this makes mangroves one of the most important carbon stocks, even more than many rainforests like the Amazon. Equally, as a relatively fast-growing group of species, mangroves sequester carbon at a very fast rate.

Help support wildlife and diversity

As forests are destroyed, wildlife species lose their natural habitat, forcing them to relocate, limiting their ability to survive. Madagascar is one of the world’s greatest conservation priorities, with over 200 species of mammals, 100 species of lemurs, 300 species of birds, and almost 300 species of amphibians. Around ninety percent of all wildlife in Madagascar is endemic. Our work with Eden protects these wildlife species in Madagascar by restoring their natural habitats.