2 Trees with Sprout

• Case Shape: Tonneau
• Strap Material: Silicone
• Case Material: Alloy
• Dial Window Material: Hardlex
• Band Length: 26cm
• Band Width: 20mm
• Case Thickness: 15mm
• Dial Diameter: 47mm
• Battery Life: 3 years 

This watch is designed to be a bold and stylish companion for any occasion, offering both fashion and functionality in one exceptional timepiece.

At Iron Face Technology, we prioritise efficient and reliable shipping to ensure your order reaches you promptly and securely.

Shipping Method: We exclusively utilise Royal Mail Tracked 48 shipping service for all orders. 

1. Shipping Method

We are pleased to offer shipping through Royal Mail Tracked 48 for all orders within the UK. This service provides reliable and secure delivery, with your package typically arriving within 2-3 working days from dispatch.

2. Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Once your order is processed and dispatched, you will receive a confirmation email with your Royal Mail Tracked 48 tracking number.

3. Delivery Time

Royal Mail Tracked 48 aims to deliver your package within 48 hours (2 business days) after dispatch. However, please allow up to 3 business days during busy periods or for more remote locations.

4. Tracking Your Order

Once your order is dispatched, you will receive an email with a tracking number. You can use this number to track your order’s progress on the Royal Mail website or by clicking the tracking link provided in the email.

5. Shipping Costs

Shipping costs will be calculated at checkout and are based on the weight and size of your order. The cost will be clearly displayed before you complete your purchase.

6. Delivery Locations

Currently, we offer Royal Mail Tracked 48 shipping within the United Kingdom. For international shipping options, please contact our customer service team.

7. Missed Deliveries

If you are not available to receive your delivery, Royal Mail will leave a card with instructions on how to rearrange delivery or collect your package from a nearby Royal Mail collection point.

8. Delays

While Royal Mail Tracked 48 is a reliable service, delivery times may occasionally be affected by factors beyond our control, such as severe weather or public holidays. We appreciate your understanding in these situations.

9. Contact Us

If you have any questions regarding your shipment or need further assistance, please do not hesitate to contact our customer service team at support@ironfacetechnology.com

Thank you for choosing to shop with us!

Return and Refund Policy

 Last updated: 01.01.2023

 Thank you for shopping at Iron Face Technology, If for any reason, You are not completely satisfied with a purchase, We invite you to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Iron Face Technology
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Iron Face Technology, accessible from www.ironfacetechnology.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Your Order Cancellation Rights
• You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
• By email: support@ironfacetechnology.com
• We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in the original packaging
• The Goods were not used or damaged
• The following Goods cannot be returned:
• The supply of Goods made to Your specifications or clearly personalised.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

If you can first contact support@ironfacetechnology.com we can discuss the return and upon approval we will supply you a return address to return your purchase. Once received we can go ahead with an exchange or refund as requested.

 Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: support@ironfacetechnology.com